Nairaboom is licensed and regulated by National Lottery Regulatory Commission(NLRC) under License No. 00000060.

Responsible Gambling
At NairaBoom, we are dedicated to promoting Responsible Gambling. Our goal is to ensure that gaming remains an enjoyable and leisure activity, providing a positive gaming experience for everyone involved. While most players find entertainment in our services, we recognize that for some, gaming can become problematic. To address this, NairaBoom has implemented several measures to encourage responsible gambling, allowing customers to manage their spending and stay in control.

Stay in Control, It’s Only a Game
We believe gaming should always be fun and entertaining. To help you keep control and ensure gaming remains a harmless activity, consider the following tips:

1. Only stake amounts you can afford to lose.
2. View gambling as entertainment, not a way to make money.
3. Stake responsibly and avoid chasing losses.
4. Monitor the time and money you spend on gaming.
5. Balance gambling with other activities. If gaming is your sole entertainment, reassess whether you're still enjoying it.
6. Take regular breaks from gambling. Use our self-exclusion option, and our staff will confirm your decision.
7. Avoid gambling when influenced by alcohol or when feeling upset.

Getting Help
NairaBoom understands that while most players stake responsibly, a small number may experience harmful effects from gambling. If you or someone you know is struggling with a gambling problem, we recommend seeking help from recognized organizations like GambleAlert:

• GambleAlert
◦ Website: https://gamblealert.org
◦ Email: info@gamblealert.org
◦ Phone: +234 9162957989

Gambling issues can negatively impact friends and family. If you're concerned about someone you know, look out for these signs:

1. Uncontrolled spending
2. Lying about gaming habits
3. Frequently borrowing or stealing money
4. Loss of interest in hobbies or abnormal behavior
5. Neglecting work or studies

In such cases, or any other concerning situations, we encourage you to seek support from friends and family. Discussing the problem can provide the guidance and emotional support needed.
For direct assistance, contact our Customer Care team:

1. Live Chat
2. Whatsapp: +234 9160002597
3. Email: support@nairaboom.ng

Tools to Help You

• What is Self-Exclusion? NairaBoom offers a Self-Exclusion option that temporarily closes your account for a specified period. During this time, you cannot play games. Accounts cannot be reactivated until the exclusion period ends.
• How to Apply for Self-Exclusion: Reach out to our Customer Support Team via Live Chat on the website, Whatsapp (+2349160002597) or Email (support@nairaboom.ng)
• Closing Your Account: To close or deactivate your account, contact Customer Support. They will verify your identity before forwarding your request to the relevant department.

Restriction of Minors
Gambling is illegal for individuals under 18, and NairaBoom takes this responsibility seriously:

1. Players under 18 are prohibited from gambling.
2. New account registrants must confirm they are over 18 by agreeing to the Terms & Conditions. Accounts will not be created if this is not confirmed.
3. Personal details, including name, date of birth, and address, must be provided during account verification to ensure age compliance.
4. NairaBoom’s payment services require users to be 18 or older, verified by a valid national ID card / BVN.
5. Additional measures to prevent underage gambling include:

◦ Do not share sensitive information like usernames and passwords.
◦ Use password protection on shared or public computers.
◦ Educate your children about the risks of gambling.

6. Website Filtering Software. Several third-party applications can help monitor or restrict internet access:
• Net Nanny: www.netnanny.com
• CYBERsitter: www.cybersitter.com
• GamBlock: www.gamblock.com

PLEASE NOTE THAT ANYONE UNDER 18 YEARS FOUND TO BE USING THIS WEBSITE WILL HAVE ANY WINNINGS FORFEITED AND REPORTED TO THE APPROPRIATE AUTHORITIES

Problem Recognition
NairaBoom believes most players gamble responsibly. However, a small number may experience gambling-related issues. Answering these self-assessment questions can help determine if you have a problem:

1. Do you feel lost or depressed after losing money?
2. Do you try to win back lost money quickly?
3. Do you exhaust your gaming account funds?
4. Have you borrowed money for gambling?
5. Have you lost interest in family, friends, or hobbies due to gambling?
6. Do you ever feel suicidal because of gambling?

Self-Exclusion
NairaBoom’s Self-Exclusion option allows players to close their accounts for a specified period. During this time, players cannot create new accounts and any new accounts created will be closed immediately. All players that want to request Self-Exclusion should contact Customer Support for assistance

Friends and Family
Gambling issues can negatively affect a player's friends and family. Signs of gambling problems include:

1. Uncontrolled spending
2. Lying about gaming behavior
3. Constantly borrowing or stealing money
4. Loss of interest in hobbies or abnormal behavior
5. Neglecting work or studies

If you notice these signs, we highly recommend contacting us for help and support.