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Privacy Policy

Privacy Policy

NairaBoom is committed to safeguarding your privacy and the security of your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you use our services via web, mobile, or other platforms. By using our services, you agree to the terms outlined in this policy.

1.0 Personal Data We Collect

When you use the NairaBoom platform, we may collect the following personal data:

  • Contact Information: Phone number and/or email address.
  • Account Information: User ID (your phone number or email), password.
  • Payment Information: Bank account details, credit/debit card information, or other acceptable payment methods.
  • Verification Information: Details to confirm your age and identity to comply with legal and regulatory requirements.

We collect this data to:

  • Set up and manage your account;
  • Confirm you are of legal age to use our services;
  • Process payments securely;
  • Enhance our services and user experience;
  • Communicate with you about updates, promotions, or service-related matters.

2.0 USE OF PERSONAL DATA

Your data is used strictly for the following purposes:

  • Account creation and maintenance;
  • Transaction processing and funding;
  • Customer service and communication;
  • Security and fraud prevention;
  • Service improvement and promotional outreach (e.g., via email or WhatsApp).

If you wish to unsubscribe from our communications, you may do so at any time by contacting customer support.

3.0 Sharing of Personal Data

We may share your personal data with the following parties under strict confidentiality and compliance conditions:

  • Commercial Banks and Payment Processors: For payment verification and processing.
  • Verification Partners: Age verification, identity checks, and anti-fraud screening (e.g., credit reference agencies).
  • Regulatory or Legal Authorities: When required by law or court order.

Third-party partners are only allowed to process your data for legal, security, or verification purposes. While we work with parties that uphold high data protection standards, we are not responsible for their privacy practices.

4.0 Data Storage and International Transfers

Your personal data may be stored and processed in any country where NairaBoom or its affiliates, partners, or agents operate. By using our services, you consent to the transfer of your data across borders. Regardless of location, we ensure that your data is handled with appropriate levels of security and confidentiality.

5.0 RETENTION OF YOUR PERSONAL DATA

If your account is closed—either by you or by NairaBoom for justifiable reasons—we will retain your personal data only for as long as required by law.
Thereafter, your data will be securely deleted unless:

  • Required for a fraud investigation;
  • Requested by legal or regulatory authorities.

6.0 PROTECTION OF MINORS

The services that we offer are strictly prohibited for persons less than 18 years of age. Consequently, minors may not register or rollover or place a stake on our platform.

7.0 Security of Your Information

We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse.
However, we are not liable for events beyond our control, including:

  • Acts of God or natural disasters;
  • Network or system failures;
  • Strikes or civil unrest.

You are responsible for keeping your login credentials secure and for refraining from sharing personal information during live chats or with unverified third parties.

8.0 Your Rights

As a user, you have the right to:

  • Access your personal data;
  • Correct any inaccurate or outdated information;
  • Request deletion of your data when no longer necessary;
  • Withdraw consent to certain types of data processing;
  • Lodge a complaint with a data protection authority if you feel your rights have been violated.

To exercise any of these rights, please contact our customer service.

9.0 Modifications to this Policy

NairaBoom may modify this Privacy Policy, Terms & Conditions, or platform features at any time for legal, operational, or technical reasons.
If updates occur:

  • Your existing account details (e.g., username) will remain unchanged;
  • Continued use of the platform will constitute acceptance of the updated terms;
  • We advise users to check this page regularly for updates.

10.0 Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us via:

  • Email: support@nairaboom.ng
  • Phone: +2349160002597

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